Privacy Policy

Effective Date: 08/21/2025
Company: ShockWater CarWash Systems LLC
Website: https://www.shockwaterwelding.com

ShockWater CarWash Systems LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, including details required for compliance with SMS/MMS (“text messaging”) regulations.

1. Information We Collect

We may collect the following information when you interact with us:

Personal details such as your name, phone number, and email address.

Payment and billing details when purchasing services.

Information submitted through forms, bookings, or promotions on our website.

Your mobile phone number when you opt in to receive text messages.

2. How We Use Your Information

We use your information to:

Provide car wash services, updates, and customer support.

Send transactional communications such as receipts, confirmations, and reminders.

Deliver promotional offers, discounts, and announcements by SMS or email (with your consent).

Improve our services, website, and customer experience.

We will never sell or rent your personal information to unaffiliated third parties.

3. SMS/MMS Messaging Program

By providing your phone number, you consent to receive recurring SMS/MMS messages from ShockWater CarWash Systems LLC.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For help, reply HELP or contact us at [email protected]

Your phone number will only be used for ShockWater CarWash Systems communications and will not be shared with third parties except as required by law.

4. Opt-In & Opt-Out

You opt in to text messages by providing your phone number through our website, promotions, or in person.

You may opt out at any time by replying STOP to any message.

You may also contact us directly to request removal from our SMS list.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. While no method is 100% secure, we maintain safeguards to minimize risks.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ShockWater CarWash Systems LLC
123 Schumanns Bch Rd, New Braunfels, TX 78130
Phone: 888-585-2285
Email: [email protected]
Website: https://www.shockwaterwelding.com